Microcode Líos
ADMIN ADMIN   8 Febrero 2007
SRC
What You Should Do
11 A6xx xxxx Licensed Internal Code intervention is needed.
1.        Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of word 1). These 4 characters are the unit reference code.
2.        See the following table (Table 2) and find the unit reference code.
11 B6xx xxxx The Licensed Internal Code detected a failure.
1.        Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of word 1). These 4 characters are the unit reference code.
2.        See the following table (Table 2) and find the unit reference code.
3.        When working with the Product Activity Log, System Licensed Internal Code entries often occur as a secondary effect of other hardware related entries. The following list is a suggested method of isolating these kinds of problems.
a.        Examine the date and time of the informational reference codes.
b.        Determine if any other reference codes were logged at or before the same date and time.
c.        Start the service approach based on these other logged errors.

For more on the Failing Item column entries, see Table 3. Licensed Internal Code failing items details, which follows the reference code table below.

Table 2. (A6xx, B6xx) Licensed Internal Code reference codes

Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
0000 Operating system status code

This reference code is for information only. It is shown in the Product activity log as a side effect of a condition that was detected by LIC.

Normally, no action should be taken as a result of information reference codes. However, to isolate the root cause, use these suggestions:
1.        Examine the date and time of the informational reference code.
2.        Determine if any other reference codes have been logged at or before the same date and time.
3.        Begin the service approach based on these other logged errors.

0102 A machine check occurred during IPL

Words 2 to 9 of this SRC contain additional diagnostic information. Record SRC words 1 through 9 before attempting to IPL again and report the problem to your Software Service Provider.

0103 Main storage dump must be copied for service.

Perform LICIP01.

0104 Terminate Immediate reference code is bad

Perform LICIP08.

AJDG301
0105 More than one request to terminate the system was issued

Perform LICIP08.

AJDG301
0106 Terminate Immediate data is not valid

Perform LICIP08.

AJDG301
0107 Main storage dump must be copied for service.

The server detected an unrecoverable machine check condition.

Collect all the words of the SRC and the main store dump and send to your system manufacturer for analysis.

0109 An unrecoverable memory error occurred

Re-IPL the partition that terminated. Then, look for and correct errors with SRCs of the form B1xxxxxx in the Serviceable Event View that indicate the replacement of memory in the failing item list. If there are no B1xxxxxx SRCs in the Serviceable Event View that indicate a memory problem, perform a slow boot in order to run diagnostics on the memory. Then, look for and correct erros with SRCs of the form B1xxxxxx in the Serviceable Event View.

SVCDOCS
0202 Unrecoverable read error

Restore the Licensed Internal Code using "Licensed Internal Code Install and Restore" in the iSeries™ Service Functions information.

0210 The system ASP has run out of disk storage

The out of storage condition in the system ASP can be caused by an allocation failure in some other system software. This could be a looping condition that continues to allocate storage. Contact your service representative for assistance with the Main Storage Dump.

0231 Disk sanitize action completed successfully

No service action required. This entry is logged for information only.

0232 Disk sanitize action did not complete successfully

Provide the Product Activity Log entry to your next level of support for analysis.

0244, 0255, 0266 Contact was lost with the device indicated

Do not power off the system.

Perform LICIP13.

FI00580
FI00500
FI00302
FI00301
AJDG301
0277 A compression disk unit cannot complete an operation.

Note:
Do not power off the system when performing this procedure.

Look at the 4 leftmost characters of the Data display for word 7. These four characters indicate the type of problem that exists and the recovery action to perform.

If these characters are 8402 or 2002, the compression disk unit is temporarily full of data. The command to the compression disk is being held. When the storage subsystem controller has created sufficient space on the compression disk unit to contain the data, the command which is being held will be released and the system will resume normal processing. If the system does not resume normal processing within 20 minutes, contact your next level of support.

If these characters are 8400 or 2000, the compression disk unit is full of data. The command to the compression disk is being held.

The customer should perform the recovery actions specified in "Disk Unit Full Considerations" in the Backup and Recovery Guide Link outside information center.

0302 Recursion in exception handler

Perform LICIP08.

AJDG301
0304 Component specific exception handler return code not valid

Perform LICIP08.

AJDG301
0305 Exception while storage management lock is held

Perform LICIP08.

AJDG301
0307 to 0308 LIC exception code detected a problem

Component Specific Exception Handler recursion is detected in an OS/400 process.

Perform LICIP08.

AJDG301
0317 Traceback for code not found

Perform LICIP08.

AJDG301
0323 to 0329 LIC exception code detected a problem

Perform LICIP08.

AJDG301
0333 A branch to a bad address was attempted

Perform LICIP08.

AJDG301
0334 Exception Handler could not be removed

Perform LICIP08.

AJDG301
0335 Code resumed to not valid address following exception

Perform LICIP08.

AJDG301
0401 A machine check occurred during IPL

Perform LICIP08.

AJDG301
0402 A machine check occurred during authority initialization

Perform LICIP08.

AJDG301
0403 Unhandled exception during IPL or install

Perform LICIP08.

AJDG301
0405 Unhandled exception in authority recovery

Perform LICIP08.

AJDG301
0406 Unhandled exception in data base recovery

Perform LICIP08.

AJDG301
0407 Unhandled exception in data base initialization

Perform LICIP08.

AJDG301
0408 Unhandled exception in journal recovery

Perform LICIP08.

AJDG301
0409 Unhandled exception in journal synchronization

Perform LICIP08.

AJDG301
0410 Unhandled exception in journal clean up

Perform LICIP08.

AJDG301
0411 Unhandled exception in commit recovery

Perform LICIP08.

AJDG301
0412 Unhandled exception in commit initialization

Perform LICIP08.

AJDG301
0413 Rebuild of recovery object index failed

Perform LICIP08.

AJDG301
0414 Install of operating system failed on read from media

Perform LICIP08.

FI00300
0415 Create user profile failed

Perform LICIP08.

AJDG301
0417 Initiating the initial process failed

Perform LICIP08.

AJDG301
0418 to 0419, 0420 The information loaded from the install media is not valid

Perform LICIP08.

AJDG301
0421 Bad return code creating a queue or message

Perform LICIP08.

AJDG301
0422 The Load/Dump command failed

Perform LICIP08.

AJDG301
0439 Opening the IPCF connection failed

Perform LICIP08.

AJDG301
0440 Termination code is not valid

Perform LICIP08.

AJDG301
0441 Power off system command failed

Perform LICIP08.

AJDG301
0443 Programmed IPL command failure

Perform LICIP08.

AJDG301
0446 Error during machine termination

Perform LICIP08.

AJDG301
0447 Failure to reach MI boundary

Perform LICIP08.

AJDG301
0449 Exception in MI boundary manager

Perform LICIP08.

AJDG301
0506 Attempt to destroy a task with critical flag on

Perform LICIP08.

AJDG301
0607 Maximum stack size exceeded in process or task

Perform LICIP08.

AJDG301
0620 Event management index is not usable

Perform LICIP08.

AJDG301
0650 Resource management segment could not be created or extended

A main store dump was initiated.

Words 2 to 9 of this SRC contain additional diagnostic information. Record SRC words 1 through 9.

Perform a system IPL and collect the Product activity log and main store dump and provide them along with the recorded SRC information to IBM Service Support.

The problem may also be that there is not enough auxiliary storage.

AJDG301
0801 Invalid LID directory detected

During system IPL, the LIDMgr detected an I/O failure or media failure while trying to read the LID directory.

Perform LICIP08.

FI00070
FI00300
AJDG301
0802 LID directory unusable

During system IPL, the LIDMgr detected that the LID directory and associated load source is not usable.

Reinstall the Licensed Internal Code by using Utilities to install and restore Licensed Internal Code.

For more information, contact IBM Service Support.

AJDG301
0901 The LinkLoader has found its bad flag ON

This reference code is usually the result of a system termination while the LinkLoader is performing its work.

Reinstall the Licensed Internal Code by using Utilities to install and restore Licensed Internal Code.

0902 Unable to perform programmed IPL

The LinkLoader was not successful in performing a programmed IPL.

Perform a system IPL. If the problem persists, examine the main storage dump and determine the reason for the failure of the programmed IPL.

1001 Enqueuing a task to the TDQ which is already enqueued on TDQ

Perform LICIP08.

AJDG301
1103 MISR not readable; must be readable for Normal Mode install

MISR is not readable. Perform a manual install to reinitialize the system.

1104 Failure reading media or not install media

Determine that correct install media is loaded. If correct install media is installed, media could be corrupt. Obtain another copy of the install media and reattempt the install. If the install still fails, contact your service representative.

1201 Critical database segment could not be created

Perform LICIP08.

AJDG301
1204 Error in constraint enforcement

Perform LICIP08.

AJDG301
1210 Object not found in the in-use table

Perform LICIP08.

AJDG301
1215 Error in critical code sequence

Perform LICIP08.

AJDG301
1219 A back leveled driver has been detected

Perform LICIP08.

AJDG301
1604 Not able to create APPN task

An error occurred during task creation which requires a power off of the system.

Perform LICIP08.

AJDG301
1724 An attempt to create a segment failed

The create could fail for two reasons:

  • A code problem
Perform LICIP08.
  • No free auxiliary storage on the system
Add additional DASD if the create failed because no auxiliary storage was available.
AJDG301
1730 An IPL is needed to restore system performance

Licensed Internal Code has detected a condition that is impacting system performance. System operation can continue, but system performance may be noticeably reduced until the next IPL.

Look at the Product Activity Log entry, and find the value at offset x'000180'. If the value equals x'00000122', the error was caused by too much processor memory being installed.

For more information, contact IBM Service Support.

GG4PL01
3000 Logical partition service function Main Storage Dump.

Copy the current main storage dump to media. For more information on how to copy a Main Storage Dump, refer to the iSeries Service Functions Information (see "Copying a Main Storage Dump" under "Working with Storage Dumps").

AJDG301
41FC Installation of LIC failed

Words 12 and 13 of this SRC contain additional diagnostic information.

Install LIC using physical media.

To determine what caused the failure, collect SRC information and contact your next level of support.

SVCDOCS
41FD Installation of LIC failed

A main store dump was initiated. Words 12 and 13 of this SRC contain additional diagnostic information.

To recover the partition using the previously installed LIC, perform a B-mode IPL. You can then re-try the installation of LIC. Otherwise, install LIC using physical media.

To determine what caused this failure, collect SRC information and main store dump and contact your next level of support.

SVCDOCS
4401 Missing DASD units.

Copy the current main storage dump to media.

For more information on how to perform a Main Storage Dump, refer to iSeries Service Functions information (see "Copying a Main Storage Dump" under "Working with Storage Dumps").

4402 Missing DASD units.

Copy the current main storage dump to media. Then exit the Main Storage Dump Manager.

For more information on how to perform a Main Storage Dump, refer to iSeries Service Functions information (see "Copying a Main Storage Dump" under "Working with Storage Dumps").

4403 Storage Management failed to reach full paging.

Copy the current main storage dump to media.

For more information on how to perform a Main Storage Dump, refer to iSeries Service Functions information (see "Copying a Main Storage Dump" under "Working with Storage Dumps").

4404 Auto copy failed or not attempted.

Copy the current main storage dump. If copying to system ASP, existing copies may need to be deleted or renamed. Then exit the Main Storage Dump Manager.

For more information on how to perform a Main Storage Dump, refer to iSeries Service Functions information (see "Copying a Main Storage Dump" under "Working with Storage Dumps").

4405 System ASP threshold exceeded after auto copy done.

Delete other system ASP copies or exit the Main Storage Dump Manager and then from DST copy the Auto Copy to media and then delete the Auto Copy in system ASP.

4420 MSD Manager not configured to save dump information

The platform produced dump data, but the Main Storage Dump (MSD) Manager was not configured to automatically copy the dump to an Auxiliary Storage Pool (ASP). The dump will be lost if the system power is lost. Use MSD Manager to manually copy the current platform dump to media or an ASP.

4421 Insufficient space in the ASP to store a platform dump

The platform produced dump data, and the Main Storage Dump (MSD) Manager was configured to automatically copy the dump to an Auxiliary Storage Pool (ASP), but there was not sufficient free space available in the ASP. The dump will be lost if the system power is lost. Manually copy the current platform dump from the platform by performing one of the following:

  • Make room in the designated ASP and then use the MSD Manager to copy the current platform dump to ASP.
  • Use the MSD Manager to delete other dump copies, then copy the current platform dump to ASP.
  • Use the MSD Manager to copy the current platform dump to a different ASP.
  • Use the MSD Manager to copy the current platform dump to media.
4422 A platform dump is saved in MSD Manager The platform produced dump data. The dump data was copied to the Main Storage Dump (MSD) Manager. PLDUMP
4700 Processor On Demand error detected.

Processor on Demand Data Block key is not valid.

Replace the Processor Capacity card.

CTLPNCD
4701 Processor On Demand error detected.

Processor On Demand Data Block contains data that does not match the expected data.

Contact your service provider.

AJDG301
4703 Processor On Demand error detected.

Processor On Demand Serialization has failed during IPL.

Contact your service provider.

AJDG301
4710 Processor On Demand error detected.

SPCN communication failure during Processor On Demand.

Look in the Product Activity Log for other SPCN errors and perform the actions indicated for those errors.

SPNLCRD
4712 Processor On Demand error detected.

Correct any Processor Capacity card or SPCN failures.

CTLPNCD
4713 Incorrect Processor Capacity Card installed.

The Processor Capacity Card is the failing item since it has been swapped in from a different system.

Put the Processor Capacity Card back in the system it came from, and reinstall this system's original Processor Capacity Card.

CTLPNCD
4714 The CUoD data is not present. A problem may exist.

The Processor Capacity Card was changed and there may be a problem.

If the system did have any activated standby processors before the Processor Capacity Card was replaced, then new processor on demand activation codes must be obtained to restore the previous activations.

Contact your service provider.

4715 Processor On Demand error detected.

Correct any Processor Capacity card or SPCN failures.

CTLPNCD
4730 Processor On Demand error detected.

Processor On Demand standby processors are in use.

Contact your service provider.

AJDG301
4731 Processor On Demand error detected.

The Processor On Demand Trial Activation period is not valid. Contact your next level of support.

AJDG301
4733 Processor On Demand error detected.

Contact your service provider.

AJDG301
4740 Processor On Demand error detected.

The Processor On Demand Activation code just entered is not valid.

Contact your next level of support.

AJDG301
4741 Processor On Demand error detected.

An invalid Processor On Demand Activation code has been entered more than 5 consecutive times. Contact your service provider.

AJDG301
4745 Processor Capacity card replaced on activated POD system.

Contact IBM Support to order a replacement Processor On Demand activation code.

4747 1 hour left in POD 14 day Trial Activation Period.

If a new activation code was purchased, it should be entered now. Otherwise, the system will revert back to its previous activation state at the end of the Trial Activation Period.

5001 DST received no response from a work station controller

The workstation I/O processor for the system or partition console did not respond.

Perform RTRIP01 to determine which Isolation procedure to perform.

FI00380
AJDG301
5002 DST problem attempting to use the system console

A code problem occurred during an attempt to use the system console.

Perform LICIP03.

AJDG301
FI00380
5003 Service program failed

The ASCII system console failed to respond.

FI00320
FI00602
UG4USR1
AJDG301
FI00380
5004 DST console failed to respond

The system console failed to respond.

Perform RTRIP02 to determine which isolation procedure to perform.

FI00320
FI00602
UG4USR1
AJDG301
FI00380
5005 Service program failed

The workstation adapter system console failed to respond.

Perform WSAIP01.

FI00320
FI00602
UG4USR1
AJDG301
FI00380
5007 Service program failed

The workstation adapter console failed to respond.

Perform RTRIP07 to determine which isolation procedure to perform.

FI00320
FI00602
UG4USR1
AJDG301
FI00380
5008 DST console failed to respond

Perform OPCIP03.

FI00719
5010 IPL service function ended abnormally

Perform LICIP04.

AJDG301
5082 DST lost contact with the console

A service program lost contact with the system console.

Perform RTRIP03 to determine which isolation procedure to perform.

AJDG301
UG4USR1
5083 IPL service function ended abnormally

A service program lost contact with the system console.

Perform TWSIP01.

AJDG301
UG4USR1
5090 System startup failed in unattended IPL mode

Perform the following:

  • If reference code A6005090 is displayed on the control panel for more than 10 minutes, perform LICIP11.
  • For reference code B6005090, perform LICIP11.
FI00580
FI00500
FI00301
FI00021
FI00065
AJDG301
5092 System is in DASD migration mode "Install Licensed Internal Code" and "Upgrade Load Source" was specified but the key is not in the manual position. Change the key position to manual and perform a system IPL.
5094 IASP detected a failure during the vary on operation

Perform LICIP12.

SVCDOCS
50FF DST unrecoverable program error

Perform LICIP03.

AJDG301
FI00380
5120 System LIC detected a program exception

System LIC detected a programming problem. If performance or other system degradation is occurring, the system may be operating with reduced resources.

Check the Product activity log for related entries. If this reference code is logged with a Class of Informational, then no action is required.

Otherwise, perform LICIP01.

AJDG301
FI00130
5121 System LIC program exception occurred

System LIC detected a programming problem for which a main storage dump may have been initiated.

A problem log entry may be generated for this ref code.

Perform LICIP01.

AJDG301
5122 System LIC program exception occurred

System LIC detected an IOP programming problem for which an IOP dump may have been initiated.

Perform LICIP01.

FI00130
AJDG301
FI00131
5123 System LIC program exception occurred

System LIC detected an interface problem with the IOP or an IOP programming problem for which an IOP and main storage dump may have been initiated.

Perform LICIP01.

FI00130
AJDG301
FI00131
5126 Addressed device failed to respond to selection DISKDRV
STORIOA
DISKTRY
FI01106
FI01140
FI01141
DEVTERM
BACKPLN
5127 IOP timed out a disk command DISKDRV
STORIOA
FI01106
DISKTRY
FI01140
FI01141
DEVTERM
BACKPLN
5128 I/O processor failure FI01112
FI01107
512D An IOP dump was initiated

Copy the IOP dump entry and any related entries from the Product Activity Log to suitable media, and give to an IBM service representative.

512E System LIC program exception occurred

The system was in a D IPL mode when the problem was detected. A main storage dump was not taken.

Perform LICIP01.

AJDG301
FI00130
5206 System LIC detected a missing IOP LIC code load

System LIC detected a missing IOP LIC code load during IPL of the IOP. This indicates that either the IOP code load is not installed on the system load source device or that system LIC was unable to successfully read that load from the load source device.

Perform LICIP01.

UG4USR1
5209 System LIC detected an IOP timeout during IOP IPL

Verify that all IOP cable connections are secure, and check tape and other non-disk devices and media to verify that they are in a ready state.

Perform LICIP01.

UG4USR1
FI00130
AJDG301
5219 System LIC program exception occurred

An IOP signalled to system LIC that it had entered a critical internal state. LIC automatically attempted to restart the IOP.

This reference code is logged for information only. No action is required.

FI00310
FI00318
FI00065
FI00130
AJDG301
5275 The system issued a reset/reload to the IOP.

System Licensed Internal Code detected that an IOP Reset/Reload has occurred, and that the IOP successfully recovered.

Users who were signed on to a Workstation device under the IOP will need to sign back on. Any LAN/WAN communications lines under the IOP will need to be restarted. Tape/Optical devices under the IOP may need to be varied back on.

To determine the cause of the IOP Reset/Reload, check the Product Activity Log for additional entries logged with the same System Log ID, and perform any actions indicated for those errors.

5276 IOP Reset was issued

LIC has detected a problem with the Service Processor IOP and has reset it but has not initiated reload of the Service Processor.

If the load source is mirrored, some system operations may be able to continue normally. However, some system service operations have been suspended and the system should be scheduled for power down as soon as possible.

Perform RTRIP08.

AJGLD01
AJDG301
FI00021
5310 System LIC program exception occurred

System LIC detected a logical partition configuration data consistency error. Copy the Product Activity Log data for this error and any related entries and contact your next level of hardware service support.

LPARSUP
5311 System LIC program exception occurred

LPAR configuration data does not match current system configuration. The system will not IPL past DST until the problem is corrected.

Following is a list of problems which may have caused this SRC to be reported:

  • Non-configured disk unit which was previously a load source on a partitioned system.
  • Load source configuration data does not match partition for which it is being used.
  • Load source configuration data does not match system serial number for which it is being used.
  • Load source configuration data is newer than primary partition configuration data.
Perform LPRIP01.
LPARSUP
5312 System LIC program exception occurred

LPAR configuration data informational error.

The LPAR configuration data was found to be or inconsistent on a secondary partition's load source. The data was automatically updated to the current system level.

5313 System LIC program exception occurred

LPAR configuration data informational error.

The LPAR configuration data was found to be inconsistent on a primary partition and could only be corrected with an older copy of the data.

LPARCFG
5320 Incorrect hardware configuration detected.

An I/O Adapter used by a guest partition is located in a card slot on the same PCI bridge set as an I/O Processor. Guest partition data may be lost if any of the following occur:

  • A primary partition Type D IPL is performed.
  • The I/O Adapter is moved to an operating system partition.
  • An error causes the logical partition (LPAR) configuration to not be used.
To correct the hardware configuration, either the I/O Adapter or the I/O Processor must be moved to a new location. Use the LPAR Validation Tool (LVT) to create a valid configuration. For more information about the LPAR Validation Tool, see the following web site:

http://www.ibm.com/eserver/iseries/lpar

5340 Secondary partition not running at optimum.

Check the Primary partition's Product Activity Log for system processor entries from approximately the same time. Perform the actions indicated for those entries.

5341 Secondary partition not running at optimum.

Check the primary partition Product Activity Log for system memory entries from approximately the same time. Perform the actions indicated for those entries.

5342 Secondary partition not running at optimum.

Check the Primary partition's Product Activity Log for system processor entries from approximately the same time. Perform the actions indicated for those entries.

5343 Secondary partition not running at optimum.

Check the Primary partition's Product Activity Log for system memory errors from approximately the same time. Perform the actions indicated for those entries.

5344 Secondary partition not running at optimum.

The interactive performance specified in the configuration data for this partition could not be met.

Contact your next level of support.

LPARSUP
5350 Secondary partition software release not supported.

The logical partition software version is outside the supported release delta. Check the Release Delta from the Primary partition "Display Partition Release Level" screen.

Check the LPAR documentation for the release level of the Primary partition and determine what the supported Release Delta is.

5380 System LIC program exception occurred

Record the Product Activity Log (PAL) hex data for this SRC or print the PAL entry.

Contact your next level of support.

LPARSUP
5390 System LIC program exception occurred

Record the Product Activity Log (PAL) hex data for this SRC or print the PAL entry.

Contact your next level of support.

LPARSUP
5505 The copying of DASD log data to the IOP log was successful

IOP log data can be copied to a spool file for examination by the development lab.

5555 SLIC I/O DASD subsystem error recovery in progress.
5600 Unrecoverable read error

VPD data could not be read.

Look for other errors implicating hardware. There is no way to know what VPD read has failed, but the resource is not useable and should generate an error.

If no such error occurred, call your next level of support.

SVCDOCS
6900 System bus error Contact your next level of support. FI00065
AJDG301
6901 Bus Expansion Adapter card failed Contact your next level of support. LBUSADP
AJDG301
6902 Bus Expansion Adapter card failed Contact your next level of support. FI00203
AJDG301
6905 Optical bus failed Contact your next level of support. FI00065
LBUSADP
AJDG301
6906 High Speed Link (HSL) I/O bridge failure

LIC could not access part of the HSL I/O bridge VPD. The bridge and HSL loop may be prevented from becoming operational.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event viewer you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or serviceable event view on the HMC is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIIOADP
OPT_CLN
6907 High Speed Link (HSL) I/O bridge failure

LIC detected invalid data in the HSL I/O bridge VPD. The bridge and HSL loop may not have become operational.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or serviceable event view on the HMC, is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIIOADP
OPT_CLN
6908 High Speed Link (HSL) I/O bridge failure

LIC data in the I/O bus vpd could not be accessed. The I/O Bus identified in the SRC may not have become operational.

If there is a B600 6906 reference code, close this problem in the serviceable event view you are working with and work the 6906 error.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log or serviceable event view on the HMC or service processor is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIIOADP
OPT_CLN
6909 High Speed Link (HSL) I/O bridge failure

LIC detected invalid data in the I/O bus VPD. The bus and resources associated with it may not be operational.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or serviceable event viewer on the HMC is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

If the serviceable event view only indicated a frame or enclosure see the locations section for the frame or enclosure type. The location of the HSL I/O Bridge will be given in the locations tables.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIIOADP
OPT_CLN
690A Associated adapter not found in this partition

Perform LICIP16.

LICIP16
6910 I/O processor failure

An I/O processor timed out, returned bad status, or is not following the system bus protocol.

Perform LICIP07.

FI00310
FI00318
FI00065
FI00130
AJDG301
6938 Not valid system configuration detected

This system model does not allow a configuration of more than three (non-OptiConnect) I/O Processors.

Power down the system and remove the extra (non-OptiConnect) I/O Processor(s) so that there are three or less. Restart the system.

6944 Missing or failed I/O processor cards

A system bus appears to be empty. If the bus is not empty, two I/O processors in consecutive slots may be missing or broken. If there are broken I/O processors, then another more serious SRC has occurred. Otherwise find the bus number for this failure from the Product activity log and use the system configuration list to verify the configuration of the I/O processors on that bus.

FI00317
FI00316
AJDG301
6960 Multi-adapter bridge card slot error, do not use card slot

Slot unavailable due to 64 bit card in adjacent slot.

One of the messages documented with the symbolic FRU will describe the problem. See the SLOTERR symbolic FRU for a list of messages and corrective actions.

SLOTERR
6961 Multi-adapter bridge card slot error, do not use card slot

LED control failure, do not use slot.

The card location is not available for use. The Failing Item with the card slot error is in the Failing Item list for this reference code.

See the SLOTERR symbolic FRU for the list of messages and a further description of the problem detected by Licensed Internal Code.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log or a serviceable event viewer on the HMC is available for this problem then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

SLOTERR
MASBUS
6962 Multi-adapter bridge card slot error, do not use card slot

Power control failure, do not use slot.

If there is a Linux partition in the system, any IOPs plugged into slots owned by a Linux partition will not power on. This error will be logged. Correct the situation by removing the IOP cards.

The card location is not available for use. The Failing Item with the card slot error is in the Failing Item list for this reference code.

See the SLOTERR symbolic FRU for the list of messages and a further description of the problem detected by Licensed Internal Code.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log, or serviceable event view on the HMC is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

SLOTERR
MASBUS
6963 Multi-adapter bridge card slot error, do not use card slot

Power control failure, do not use slot.

The card location is not available for use. The Failing Item with the card slot error is in the Failing Item list for this reference code.

See the SLOTERR symbolic FRU for the list of messages and a further description of the problem detected by Licensed Internal Code.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event viewer you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log or serviceable event viewer on the HMC is available then use the failing item list presented there for servicing this reference code.

If serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

SLOTERR
MASBUS
6964 Multi-adapter bridge configuration change or error

One of several errors or configuration problems has occurred under a Multi-adapter bridge. If you are using the Service Action Log (SAL), or the serviceable event viewer on the HMC or the service processor, then the correct FRU, description and card position(s) will be listed. Use the FRUs and descriptions in the serviceable event view you are working with to determine the problem.

If you do not have access to the Service Action Log, or serviceable event view on the HMC or service processor, then word 4 of the SRC has more information. Examine the last 4 digits in word 4 to determine the problem by comparing them to the list below and using the FRU(s) listed here.
1.        xxxx2022 - IOP found in slots owned by a Linux partition. The Mutli-adapter Bridge and PCI Bridge set that it controls are assigned to a Linux partition. The IOP found in the SLOT indicated by the DSA in word 7 will not be configured.
2.        xxxx2014 - I/O adapters were found under the Multi-adapter Bridge but there is no IOP to support them. The adapters cannot be used.
3.        xxxx2015 - An card type was found that cannot be supported in the card position where it is located.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
6965 Multi-adapter bridge configuration change or error

Card type not supported in this slot.

An I/O processor or I/O adapter card type is installed in the location indicated in word 7 of the SRC. The card type is not supported in that slot under the Multi-adapter bridge. The card is unavailable.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
6966 Multi-adapter bridge configuration change or error

I/O processor removed from multi-adapter bridge card slot.

On the previous IPL an I/O processor was in the card location specified in word 7 of the SRC. The I/O processor was not detected on this IPL.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
6967 Multi-adapter bridge configuration change or error

I/O adapter unavailable due to moved I/O processor card.

The I/O adapter specified in word 7 of the SRC is not available. On the previous IPL there was an I/O processor card the adapter was assigned to. The I/O processor was not detected on this IPL.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
6968 Multi-adapter bridge configuration change or error

IOA removed from multi-adapter bridge slot.

On the previous IPL an I/O adapter was in the card slot specified in word 7 of the SRC. That I/O adapter was not detected on this IPL.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
6969 Multi-adapter bridge configuration change or error

I/O adapter replaced by I/O processor card.

On the previous IPL there was an I/O adapter in the location specified in word 7 of the SRC. This IPL LIC detected that the IOA was replaced by an IOP in that location.

See the MABRCFG symbolic FRU for the list of messages, a further description of the problem detected by Licensed Internal Code and the corrective action.

MABRCFG
696A Card slot test failed

Perform LICIP14.

FI00131
BACKPLN
696B Card slot could not be validated

This can be caused by "PCI error injection policy" being set to "YES" and an I/O Processor being installed on the same Multi-adapter bridge domain as the I/O Adapter. Do one of the following:

-- Using the HMC or a customer PC with a Web browser access the Advanced System Management Interface (ASMI) and disable PCI error injection policy.

OR

-- Vary off the I/O Adapter. Using Hardware Service manager in SST/DST, locate the I/O Adapter resource. Using concurrent maintenance on the associated packaging resource, remove the I/O Adapter and install it in a location that does not have I/O Processors on the same Multi-adapter bridge domain.

OR

-- Vary off the I/O Adapter. Use the concurrent maintenance option in Hardware Service Manager in SST/DST to power off all I/O Processors located on the same Multi-adapter bridge domain as the I/O Adapter. Use concurrent maintenance to power off and power on the I/O Adapter. Then use concurrent maintenance to power on the I/O Processors located on the same Multi-adapter bridge domain as the I/O Adapter.

6970 High Speed Link (HSL) resource failure

A system PCI bus failure was detected. Word 7 of the SRC contains the bus number.

This failure can occur when a tower in an HSL loop is powered off using concurrent maintenance. If this is the case, close this problem.

This error is most likely in the hardware that makes up the PCI bus, the PCI bus side of the HSL I/O bridge or the multi-adapter bridge. In some cases it may be caused by a failing IOP in the multi-adapter bridge's domain. When an IOP is causing the problem, the failing IOP cannot be identified.

NOTE: This SRC can occur for the PCI bus resource on a PCI bus in an I/O expansion unit when the unit is powered off for a concurrent maintenance action.

Exchange the failing items, one at a time, in the order they are listed in the serviceable event view or this document until you get to the BRDGSET or BRDGSTx symbolic FRU. If the problem still exists after exchanging the failing items up to, but not including, BRDGSET or BRDGSTx then perform MABIP03 to determine the failing I/O processor card.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log, or serviceable event view on the HMC or service processor, is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SI_PHB
PRI_PCI
MA_BRDG
BRDGSET
OPT_CLN
6971 High Speed Link (HSL) resource failure

Failure in a multi-adapter bridge or on the bus to the card location it controls.

For this reference code the failing item list presented in the Service Action Log (SAL) or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or serviceable event viewer is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

Perform MABIP02

MA_BRDG
MASBUS
PIOCARD
6972 High Speed Link (HSL) resource failure

Multi-adapter Bridge (MaB) failure detected.

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event viewer you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or serviceable event viewer on the HMC is available then use the failing item list presented there for servicing this reference code.

If a serviceable event view is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

MA_BRDG
6973 High Speed Link (HSL) resource failure

Multi-adapter Bridge has detected a problem in the card installed in the location specified in word 7 of the SRC. Use the FRU list in the Service Action Log (SAL), or serviceable event view you are working with. If you are working from this document's FRU list use the Symbolic FRU BRDGSET to determine the failing items.

BRDGSET
SIIOADP
MA_BRDG
6974 Multi-adapter bridge configuration change or error

PCI I/O processor rejected the assignment of or the removal of an I/O adapter.

The direct select address in word 7 of the SRC specifies the location of the IOA. The direct select address of the IOP is in word 5 of the SRC.

See the DSA translation table and the Card positions table to determine the card locations for the IOA and the IOP.

Use slot concurrent maintenance under HSM to assign or remove the IOA.

MABRCFG
6975 The system issued a reset/reload to the service processor

Service processor error.

AJDGP01
6976 Service processor failure

For this reference code the failing item list presented in the Service Action Log (SAL), or serviceable event view you are working with, can be different from the failing item list documented here. That is due to the differences in system models and features installed.

If the Service Action Log (SAL) or a serviceable event viewer on the HMC is available then use the failing item list presented there for servicing this reference code.

If a serviceable event viewer is not available then use the failing item list documented here. By following the procedures in the symbolic FRUs listed here you will isolate to the correct FRU list based on system model and features installed.

SVCPROC
6980 Network Interface Controller (NIC) resource failure

The FRU list displayed in the Service Action Log (SAL) or serviceable event view you are working with, may vary from the failing item list given in this document. Use the FRU list in the serviceable event view if it is available to you.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SICNTRL
OPT_CLN
6981 High Speed Link (HSL) I/O bridge failure

Cycle power on the frame identified as the frame with failed HSL I/O Bridge prior to replacing FRUs.

The FRU list displayed in the Service Action Log (SAL), or serviceable event view you are using, may vary from the failing item list given in this document. Use the FRU list in the serviceable event view if it is available to you.

If you find either a B600 6982 or B600 6984 SRC logged at approximately the same time as this SRC then they were caused by the same failure. If you find a 6982 SRC logged at approximately the same time then close this problem and service the 6982 SRC. The failing item listed for this SRC is one of the failing items listed for B600 6982. If the serviceable event view's entry for this SRC has a location listed then record the location for use in servicing the 6982 SRC.

NOTE: This SRC can occur for the HSL I/O Bridge resource in an I/O expansion unit when the unit is powered off for a concurrent maintenance action.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIIOADP
OPT_CLN
6982 High Speed Link (HSL) connection failure

If this SRC is not in the Service Action Log (SAL), or serviceable event view you are using, then it is informational and/or statistical only. It does not require a service action.

Otherwise: This is a connection failure on an HSL link. Perform RIOIP09 to determine the service action.

HSL_LNK
SIIOADP
SICNTRL
REM_NIC
OPT_CLN
6983 An invalid High Speed Link (HSL) configuration was detected

An HSL loop has an invalid configuration. Word 4 of the SRC contains the program return code (PRC) which identifies the problem with the loop's configuration. Use the PRC and the FRU listed to determine the problem.

If you are using the Service Action Log (SAL) or serviceable event view you are working with, the FRU description may already indicate the configuration problem.

SIRGCFG
6984 High Speed Link (HSL) loop status message

An HSL loop has switched to its alternate path. This is an informational SRC only.

Word 7 of the SRC contains the loop number in the leftmost 4 digits. The loop number is in hexadecimal format. You must convert the hexadecimal loop number into decimal format to recognize the loop number in HSM.

This SRC can be caused by a tower on the HSL loop powering off.

This SRC may also appear in the Service Action Log (SAL), or serviceable event viewer you are using, with a B600 6982 or B600 6981 logged at approximately the same time. In that case the other SRC is reporting a failure and this SRC is reporting that the alternate HSL path is now being used. Service the other SRC if present.

6985 High Speed Link (HSL) loop status message

If this SRC is not in the Service Action Log (SAL), or serviceable event view you are using, then it is informational. Use FRU SIRSTAT to determine what this SRC means. Otherwise, continue with the following steps:

This error can appear as a serviceable event when a tower, or I/O unit or another system in the loop did not complete powering on before LIC on this system checked this loop for errors. Search the Product Activity Log (PAL) for the last B600 6985 SRC logged for this loop and use FRU SIRSTAT to determine if this error requires service. If the last entry indicates the loop is functioning (determined by FRU SIRSTAT) then no service action is required, close this problem

There may be multiple B600 6985 logs with xxxx 3205 in word 4 errors for the same loop resource in the serviceable event view. This is caused by retry and recovery attempts. If there is a B600 6985 with xxxx 3206 or xxxx 3208 in word 4 after the above B600 6985 entries in the PAL, then the recovery efforts were successful. If this is the case, close all the B600 6985 entries for that loop resource in the serviceable event view.
1.        If you find a B600 6981 in the serviceable event view then close that problem and go to step 2. Otherwise perform the following:

  • Perform RIOIP06 to determine if any other systems are connected to this loop and return here. (HSL_LNK or HSLxxxx FRU in the Service Action Log (SAL) entry, or serviceable event view you are working with, indicates the loop number.) If there are other system(s) then continue with the steps that follow, otherwise go to step 2.
  • Check for HSL failures on the other system(s) before replacing parts. HSL failures are serviceable event entries with HSL I/O Bridge and Network Interface Controller (NIC) resources. Ignore B600 6982 and B600 6984 entries. If there are HSL failures on other system(s) then continue with the steps that follow, otherwise go to step 2.
  • Repair the problems on the other systems and return to this step. After making repairs on the other system(s) check the Product Activity Log (PAL) of this system for a B600 6985 logged after the repairs you made on the other system(s). If you find one then continue with the steps that follow, otherwise go to step 2.
  • For the B600 6985 log you found, use FRU SIRSTAT to determine if the loop is now complete. If the loop is complete then this problem has been resolved. Use RIOIP01 to verify that the loop is now working properly. Otherwise, go to step 2.
2.        Use the serviceable event's FRU list when it is available.

If this SRC appears in the Service Action Log (SAL), or the serviceable event view you are using, with the Symbolic FRU HSL_LNK or HSLxxxx listed as a FRU, then perform problem isolation procedure RIOIP01. Otherwise exchange the FRUs listed in the serviceable event view.

NOTE: A fiber optic cleaning kit may be required for optical HSL connections.

SIRSTAT
HSL_LNK
SIIOADP
SICNTRL
OPT_CLN
6986 System bus error

During IPL, system LIC detected an HSL I/O bridge that was already initialized. The bridge should have been in a flushed and unintialized state after powering on. There is a problem with SPCN components that prevented the tower from powering off after a previous power off was issued. The tower will not be configured for this IPL.

This reference code is equivalent to 1xxx 90F0. When referring to the "CBLALL" symbolic FRU in the Failing Item list, perform the "CBLALL" procedure using reference code "90F0".

Word 5 of the SRC identifies the frame. Determine the frame by breaking down word 5:

Word 5 -> xxxx xxNN where: NN is the frame number in hexadecimal format.

TWRCARD
CBLALL
6987 High Speed Link (HSL) connection failure

Failures are occurring on the HSL link.

There may be B600 6982 errors logged on the same loop and about the same time as this error. Close those errors and continue to correct the problem by working this error.

  • If there is a cable FRU in the serviceable event entry:
1.        If the connection is copper and either end has a loose connection, reseat the cable. To do this, disconnect the connection and wait a minimum of 30 seconds. Then reconnect the cable and complete the tightening process in at most 30 seconds. Repeat the process at the other end of the cable. If the error persists, replace the FRUs in the Service Action Log (SAL), or serviceable event view you are using.
2.        If the connection is optical, clean the connections at both ends of the cable. See OPT_CLN. If the error persists, replace the FRUs in the Service Action Log (SAL), serviceable event view you are using.
3.        If the error persists, replace the FRUs at each end of the cable starting with the FROM FRU listed in the serviceable event view you are using.
  • If there was no cable in the Service Action Log (SAL), or serviceable event view you are using, then replace the FRUs listed in the serviceable event view.
HSL_LNK
OPT_CLN
6990 Service processor failure The FRU list displayed in the Service Action Log (SAL), or serviceable event view you are working with, may vary from the failing item list given in this document. Use the FRU list in the serviceable event view if it is available to you. SVCPROC
6991 to 6992 Service processor failure AJDGP01
6993 Service processor failure

A failure occurred with the service processor hardware or the service processor LIC.

The FRU list displayed in the Service Action Log (SAL), or serviceable event view you are working with, may vary from the failing item list given in this document. Use the FRU list in the serviceable event view if it is available to you.

SVCPROC
AJDGP01
6994 Service processor failure

The FRU list displayed in the Service Action Log (SAL) or serviceable event view you are working with, may vary from the failing item list given in this document. Use the FRU list in the serviceable event view if it is available to you.

SVCPROC
699C Wrap plug is installed on Bus Expansion Adapter card

This reference code is for information only. It indicates the presence of a wrap plug on the local optical link card.

69A8 Informational bus reference code

This reference code is for information only and might include the following:

  • Optical speed encode
  • Broken optical links now operational
  • Other information
69B8 Bus hardware configuration problem Contact your next level of support. FI00187
AJDG301
69C1 A failure occurred on another system Contact your next level of support. FI01040
FI00206
FI00182
AJDG301
69C2 Information only, no service action required. HSL OptiConnect normal connection to another system or partition.

This reference code is informational only.

HSL OptiConnect has established connection normally. The local system or partition is participating in HSL Opticonnect with other systems or partitions on the same HSL loop.

69C3 Information only, no service action required. Opticonnect normal remote disconnection from OptiConnect participation.

This reference code is informational only.

HSL Opticonnect disconnected normally from a remote node. The local system or partition has stopped participating in HSL Opticonnect with the remote system or partition on the same HSL loop. Possible reasons include:

  • A remote system or partition went off line due to a normal power off or disable of HSL Opticonnect.
69C5 I/O processor failure Contact your next level of support. FI00206
FI01040
AJDG301
69C6 Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition.

The local system or partition disconnected from a remote system or partition due to an unexpected event or failure. The problem is most likely with the remote system or partition. Intervention at the remote system is most likely required. Examine both the local and remote HSL OptiConnected systems or partitions for problems on this HSL loop.

Possible reasons include: A fatal error in software or hardware in the remote system or partition or a power failure in the remote system.

If there was not a complete HSL loop before this error occurred then a failure or power down in an HSL component between the local system or partition and the remote system or partition could have caused this error. Check for a problem with: an HSL cable, HSL I/O bridge or a power problem in an expansion I/O tower or unit on this loop.

Examine the Service Action Log (SAL), or serviceable event view you are using on the local system or partition for HSL failures on the same HSL loop at approximately the same time this error occurred.

Examine the remote system or partition for problems. If the remote system or partition is powered on and IPL'd then examine the Service Action Log (SAL), or serviceable event view you are using, on the remote system or partition for problems on the same HSL loop at approximately the same time this error occurred.

Correct any problems you find with the remote and local systems or partitions that happened at approximately the same time and involve HSL Opticonnect or HSL loop components or Network Interface Controllers. When the remote system is IPL'd it will automatically reconnect with this system or partition.

If there are no problems with the remote system or partition and there are no problems with the local system or partition then collect all the Product Activity Log information for this failure on both systems. Be sure to record all words in the SRC. Contact your next level of support.

REM_SYS
69C7 Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition.

The local system or partition disconnected from a remote system or partition due to an unexpected event or failure. LIC will attempt to recover from the error. Intervention at the local or remote system or partition may be required.

Possible causes are: time out, hang or hardware failure. The problem may be with: the local system or partition or the remote system or partition.

If there was not a complete HSL loop before this error then a failure or power down in an HSL component between the local system or partition and the remote system or partition could have caused this error. Check for SRCs with FRUs like: HSL cables, HSL I/O bridge or a power problem in an expansion I/O tower or unit on this loop.

Examine the SAL or serviceable event view you are working with on the local system or partition for failures on the same loop, or with the Network Interface Controller at approximately the same time.

Examine the remote system or partition for problems. Correct any HSL or NIC problems you find with the remote and local systems or partitions.

If there are no problems with the remote system or partition and there are no problems with the local system or partition then collect all the Product Activity Log (PAL) information for this failure on both systems. Be sure to record all words in the SRC. Contact your next level of support.

REM_SYS
LOC_SYS
69C8 Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition.

The local system or partition disconnected from a remote system or partition due to an unexpected event or failure. All of the HSL OptiConnect connections on this loop will be in a failed state. LIC will attempt to recover from the error. Intervention at the local or remote system or partition may be required. Possible causes are:

  • time out of a critical message
  • LIC code / table problem
  • Network deadlock detected
The problem may be with:
  • The local system or partition
  • The remote system or partition
Examine the Service Action Log (SAL), or serviceable event view you are using, on the local system or partition for HSL failures on the same HSL loop, or with the Network Interface Controller at approximately the same time this error occurred.

Examine the remote system or partition for problems. Examine the Service Action Log (SAL), or serviceable event view you are using, on the remote system or partition for problems on the same HSL loop or with the Network Interface Controller at approximately the same time this error occurred.

Correct any problems you find with the remote and local systems or partitions that happened at approximately the same time and involve HSL Opticonnect or HSL loop components or Network Interface Controllers.

If there are no problems with the remote system or partition and there are no problems with the local system or partition then collect all the Product Activity Log information for this failure on all systems or partitions. Be sure to record all words in the SRCs. Contact your next level of support.

REM_SYS
LOC_SYS
AJDG301
69C9 Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition.

The local system or partition disconnected from a remote system or partition due to an failure in a LIC virtualized bus unit. LIC will attempt to recover from the error. Possible causes are:

  • LIC problem where the local bus unit is off line.
  • LIC problem where the remote bus unit is off line.
Examine the Service Action Log (SAL), or serviceable event view you are using, on the local system or partition for HSL Opticonnect failures that occurred at approximately the same time this error occurred.

Examine the remote system or partition for problems. Examine the Service Action Log (SAL), or the serviceable event view you are using, on the remote system or partition for HSL Opticonnect problems that occurred at approximately the same time this error occurred.

Collect all the Product Activity Log information for this failure on all systems and partitions on this HSL loop. Be sure to record all words in the SRCs. Contact your next level of support with the information you have collected.

AJDG301
REM_SYS
LOC_SYS
69CF Abnormal or unexpected HSL OptiConnect disconnection from a remote system or partition.

LIC internal error. All systems participating in HSL OptiConnect will be disconnected. The system must be re-IPL'd to recover. Before re-IPL'ing the system initiate a main store dump.

After getting the dump, examine the Service Action Log (SAL), or serviceable event view you are using, on the local system or partition for HSL Opticonnect failures that occurred at approximately the same time this error occurred.

Examine the remote systems or partitions for problems. Examine the Service Action Log (SAL), or serviceable event view you are using, on the remote systems or partitions for HSL Opticonnect problems that occurred at approximately the same time this error occurred.

Collect all the Product Activity Log information for this failure on all systems and partitions on this HSL loop. Be sure to record all words in the SRCs. Contact your next level of support with the information you have collected.

AJDG301
69D0 Bus Expansion Adapter card failed Contact your next level of support. FI00182
FI00055
AJDG301
69D8 Bus Expansion Adapter failed Contact your next level of support. FI00182
FI00203
FI00055
LBUSADP
AJDG301
69D9 Host Ethernet Adapter (HEA) failure

Firmware detected a hardware failure in the Host Ethernet Adapter (HEA).

HEA
69DA System log entry only, no service action required
69DB LIC failure

A Licensed Internal Code error occurred. The partition will continue to run with this Host Ethernet Adapter (HEA) disabled. Perform a partition dump and then IPL the partition to recover the HEA. Send the partition dump to your next level of support.

SVCDOCS
69DC The HEA is not connected to the Ethernet switch

The Host Ethernet Adapter (HEA) is not connected to the Ethernet switch. If the HEA connection is not needed, no service action is required.

If the HEA connection is needed, verify that the cable is connected and the switch is powered on. After repairing the problem, verify that the connection has been restored.

69DD The HEA connection to the Ethernet switch has been restored

System log entry only, no service action required.

69DE HEA Media Interface Adapter Failure

Firmware detected a failure in the HEA Media Interface Adapter.

HEA
AJDG301
69E0 Bus Expansion Adapter card failed

Contact your next level of support.

FI00203
AJDG301
69E8 Bus Expansion Adapter failed Contact your next level of support. FI00203
FI00205
FI00057
AJDG301
69F0 Bus Expansion Adapter failed Contact your next level of support. FI00180
FI00182
FI00203
FI00056
FI00205
LBUSADP
AJDG301
69F8 Bus Expansion Adapter failed Contact your next level of support. FI00180
FI00203
FI00182
FI00186
FI00057
AJDG301
7001 ISDN call in rejected GG4COMM
7002 Lines not selected GG4COMM
7003 Network interfaces not selected GG4COMM
7004 TCP/IP informational error

This reference code is logged when the TCP/IP Attribute "Log Protocol Errors" is set, and the TCP/IP System LIC "silently discards" an inbound datagram. "Silently discard" is defined to mean discard the received datagram without reporting an error to the originating host device. Examples of such datagrams are those with checksums or destination addresses which are not valid.

This reference code is for information only. Normally no action should be taken as a result of this reference code. It is generated in order to assist with remote device or TCP/IP network problem determination.

7055 Statistics were logged, no service action required

This reference code is logged for information only.

7100 APPN session initiation attempt has timed out

This reference code is used to indicate that LIC timed out on a request to initiate a session.

The user must run problem analysis for this reference code. If this indicates a software problem, the user should dial IBM Software Support for assistance.

The Problem Determination Procedure (PDP) will indicate whether the original timeout condition still exists and what the corrective actions should be.

AJDG301
GG4PL03
GG4PL01
GG4PL02
7101 APPN session initiation attempt has failed

This reference code is used to indicate that LIC attempted to satisfy a session initiation request, but some failure condition was detected by LIC. The failure condition could be a configuration or operational problem in the network.

The user must run problem analysis for this reference code. If this indicates a software problem, the user should dial IBM Software Support for assistance.

The Problem Determination Procedure (PDP) will indicate whether the original timeout condition still exists and what the corrective actions should be.

GG4PL04
GG4PL05
GG4PL06
AJDG301
7102 APPN CP-CP session ended.
7201 A utility failure occurred.

This reference code is for information only. The Uninterruptible Power System (UPS) is reporting a utility failure.

7202 Utility power restored.

This reference code is for information only. The Uninterruptible Power System (UPS) is reporting that utility power has been restored.

7203 A battery low condition was detected.

This reference code is for information only. The Uninterruptible Power System (UPS) is reporting a battery low condition.

7204 Uninterruptible Power System reported a bypass active

This reference code is for information only. The Uninterruptible Power System (UPS) is reporting a bypass is active.

7205 Battery low condition was reset.

This reference code is for information only. The Uninterruptible Power System (UPS) is no longer reporting a battery low condition.

7206 UPS reported bypass no longer active

This reference code is for information only. The Uninterruptible Power System (UPS) is no longer reporting a bypass active condition.

7207 Battery Power Unit needs service

The replacement period for BPU 1, installed in the System Unit, has been exceeded.

FI00315
7208 Battery Power Unit needs service

The replacement period for BPU 2, installed in the System Unit, has been exceeded.

FI00315
7209 Battery Power Unit needs service

The replacement period for BPU 1, installed in the Expansion Unit, has been exceeded.

FI00315
720A Battery Power Unit replacement dates do not match

The replacement dates for one of the Battery Power Units do not match. Run "Display Hardware Configuration" and verify that the dates match the labels on the batteries.

7701 SCSI jumper card was not detected. 21H7625
BACKPLN
7702 Incorrect SCSI jumper card detected 21H7625
7703 System LIC detected a program exception

Storage Management detected a DASD datacheck condition and the defective sector was reallocated.

Perform a system IPL to restart the system.

7704 General failure detected by HRI component. AJDG301
7777 Hardware configuration change detected

A hardware resource is missing. The resource reported in to the system on a previous IPL, but has not reported in on the current IPL. This could occur for several different reasons.
1.        It could be a normal situation where the resource is currently powered off. In this case, when the resource is powered back on, it will no longer be missing.
2.        The hardware resource could also be missing if it has been removed from the system, for example, a tape drive that was replaced with a different tape drive. The service representative should use the Hardware service manager to remove the entry for this resource.
3.        The resource may not have reported in on this IPL because it is failing. Perform problem analysis to determine why the resource is failing.

8000 An external storage subsystem disk unit connection failed

Look for other errors in the Service Action Log (SAL), or serviceable event view you are working with, and fix them.

8001 An external storage subsystem disk unit connection failed

Look for other errors in the Service Action Log, or serviceable event view you are working with, and fix them.

8002 Maximum number of redundant connections exceeded

An attempt to activate a connection from another I/O adapter to an external storage subsystem disk unit failed because the maximum number of connections are already active for this disk unit. No action required.

8003 External storage subsystem disk unit connection was restored

No action required.

8004 An external storage subsystem disk unit connection failed

Could not read configuration information from the disk unit. Look for other errors in the Service Action Log, or serviceable event view you are working with, and fix them.

8005 High performance connection failed

A high performance connection to an external storage subsystem disk unit failed.

There are still two or more external storage subsystem disk unit connections, but performance might be degraded.

Look for other errors in the Service Action Log, or serviceable event view you are working with, and fix them.

8006 High performance connection failed

A high performance connection to an external storage subsystem disk unit failed.

There is still one more external storage subsystem disk unit connection, but performance might be degraded.

Look for other errors in the Service Action Log, or serviceable event view you are working with, and fix them.

8007 High performance connection was restored

A high performance connection to an external storage subsystem disk unit was restored.

Performance is no longer degraded.

No action required.

CF00 Permanent error on optical device.

A type D IPL terminated because of an optical load source device failure. If the optical load source is an external optical device, check the cables. If that does not correct the problem, replace the optical device. If the optical load source is an internal optical device, replace the optical device. If the optical load source is a virtual device, ensure it is set up correctly.

SVCDOCS
CFFC Optical library device condition not expected

The optical disk drive addressing within the optical library is incorrect. This error is likely to be the result of faulty cabling or switch setting following service to an optical library.

Contact your hardware service provider.

OPTLCBL
DRVSWCH
CFFD Optical drive failure OPTLDRV
CFFF Media determined to be bad in Optical library
F103 Main storage dump must be copied for service.

Perform LICIP01.

F104 Logical partition service function Main Storage Dump.

The hypervisor terminated a partition with an unresponsive Operating System. A Main Store Dump must be done for service. Call your next level of support when the dump is complete.

Perform LICIP01.

F105 Licensed Internal Code detected error NEXTLVL
FDC0 LIC program reported informational error

This reference code is logged for information only. No action required.

FDC5 LIC program failed and data was captured

This reference code indicates first failure data capture (FFDC) data was collected for a problem reported by licensed internal code.

The user should dial IBM Software Support for assistance.

GG4FFDC

Table 3. Licensed Internal Code failing items details

Failing Item Description Document Description
21H7625 Incorrect, defective or missing SCSI jumper card Repair and Parts; removal and installation procedures
AJDG301 Licensed Internal Code Service Functions; APAR or LICTR
AJDGP01 Service Processor LIC Repair and Parts; removal and installation procedures
AJGLD01 I/O card Licensed Internal Code Service Functions; APAR or LICTR
BACKPLN Card enclosure or backplane See the service documentation for instructions.
BRDGSET PCI Bridge set, Multi-adapter bridge domain cards See the service documentation for instructions.
BSTWRPL FC 9074, FC 9079 Base I/O tower card with service processor See the service documentation for instructions.
CBLALL SPCN cable to HSL connected I/O tower See the service documentation for instructions.
CTLPNCD System Unit Control Panel Card Assembly See the service documentation for instructions.
CVTCARD HSL (SI) I/O Adapter for FC 5076 SPD migrated tower See the service documentation for instructions.
DEVTERM Terminating plug See the service documentation for instructions.
DISKDRV Disk Drive and Logic Card See the service documentation for instructions.
DISKTRY Disk unit tray See the service documentation for instructions.
DRVSWCH Drive address switch See the service documentation for instructions.
GG4COMM Communications failure
GG4FFDC LIC program failed and data was captured
GG4PL01 System performance problem
GG4PL02 Network performance problem
GG4PL03 Switched link activation failure message not answered
GG4PL04 Transmission groups in the network must be activated
GG4PL05 Class-of-service specified does not provide a route
GG4PL06 COS acceptable TGs and nodes do not exist for the route
HEA Host Ethernet Adapter See the service documentation for instructions.
HSL_LNK HSL (SI) cable or connection or interposer See the service documentation for instructions.
LBUSADP SPD local bus adapter, where optical daughters plug See the service documentation for instructions.
LICIP16 LIC Isolation Procedure Service Functions; APAR or LICTR
LOC_SYS Local HSL Opticonnect system or partition. Local HSL OptiConnect system
LPARCFG "LPARCFG" LPAR configuration - processors, memory or ld src See the service documentation for instructions.
LPARSUP "LPARSUP" LPAR complex problem, call next level of support. See the service documentation for instructions.
MABRCFG Multi-adapter bridge configuration error or change See the service documentation for instructions.
MASBUS Multi-adapter bridge secondary bus or card slot See the service documentation for instructions.
MA_BRDG Multi-adapter bridge high level symbolic See the service documentation for instructions.
NEXTLVL Call your next level of support for assistance Rio PIP 55
OPTDRIV Optical Disk Drive See the service documentation for instructions.
OPTLCBL Optical Library drive cabling See the service documentation for instructions.
OPTLDRV Optical Library optical drive See the service documentation for instructions.
OPT_CLN Fiber optic cleaning kit Fiber optic cleaning kit
PIOCARD PCI nodes adapter card, IOP or IOA See the service documentation for instructions.
PLDUMP Platform dump occurred See the service documentation for instructions.
PPCIMIN Primary PCI bus in 5075 I/O tower See the service documentation for instructions.
PPCISYS Primary PCI bus in a system unit See the service documentation for instructions.
PPCITWR Primary PCI bus in a 5074 I/O tower See the service documentation for instructions.
PRI_PCI Primary system PCI bus to a MaB, high level symbolic See the service documentation for instructions.
REM_NIC A remote NIC in a cluster.
REM_SYS HSL opticonnect remote system or partition. Remote HSL OptiConnect system
SIADPCD High Speed Link (SI) I/O adapter card in FC 5074 I/O tower See the service documentation for instructions.
SICNTRL HSL (SI) controller, high level symbolic See the service documentation for instructions.
SIIOADP High Speed Link (SI) I/O adapter, high level symbolic See the service documentation for instructions.
SIRGCFG SI ring invalid configuration See the service documentation for instructions.
SIRSTAT System Interconect ring status See the service documentation for instructions.
SI_CARD HSL (SI) controller card on a system unit See the service documentation for instructions.
SI_PHB PCI host bridge adapter, high level symbolic See the service documentation for instructions.
SLOTERR Multi-adapter bridge slot error See the service documentation for instructions.
SPNLCRD SPCN panel card See the service documentation for instructions.
STORIOA Active I/O processor See the service documentation for instructions.
SVCDOCS Customer engineer directed to system problem analysis See the service documentation for instructions.
SVCDOCS Equipment failure; not isolated Service Functions; APAR or LICTR
SVCPROC Service Processor See the service documentation for instructions.
SYSBKPL System unit backplane See the service documentation for instructions.
TWRBKPL FC 5075 I/O tower backplane See the service documentation for instructions.
TWRCARD SPCN failing component in HSL I/O tower See the service documentation for instructions.
TWRPLNR FC 5074, FC 9074, FC 9079 I/O tower PCI card planar See the service documentation for instructions.
UG4USR1 Operator response required
SIDRA400
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